FAQ

What is a VPN ?

Virtual private network (VPN) is a network that connects you through a public telecommunication infrastructure, e.g the Internet to give remote offices or individuals with secured access to their organization’s network. The purpose of a virtual private network is to ensure the organization with the same, secure capabilities, but at a reasonable cost.

What is a different Between VPN and PROXY ?

The basic difference between VPN and proxy is the accessibility to websites as most of the blocked sites are not even opened with PROXY but with VPN you can unblock access to any website. Additional feature that VPN connection gives you as compared o proxy is the security with encryption.

What is PPTP VPN? Is this Connections stable ?

The Point-to-Point Tunneling Protocol (PPTP) is a safe and secure way to implement virtual private networks. This method uses a control channel over TCP and a GRE tunnel operating to encapsulate PPTP packets. There is no issue in the stability and security of this method.

What payment methods do you accept?

We accept following 2 methods
1. Paypal ( the most easy and secure payment )
2. Credit Cards (Visa ,MasterCards ,Diner International ,American Express ,JCB ,Discover ) which is powered by 2checkout.com

Will i have a Money Back Guarantee ?

We offer 3 days 100% money back guarantee for our VPN packages.

How long it takes to activate my account after payment?

It depends on payment confirmation. Normally it is done in less than one hour but in some case it my take up to 6 hours to activate your account do to payment verifications involved.

Is there any specific additional System Requirements to use VPNGATOR?

You do not need any additional system requirements to use VPNGATOR. Once you signup we send you all basic setup guides so you can easily start using VPN on your system whether at home or at office.